FAQ

Travel

How far are you willing to travel?

We're happy to travel just about anywhere in New Zealand & the world! We do charge a travel fee to cover expenses but we keep this to a minimum.

Do you shoot destination weddings and elopements?

Definitely! We love travelling to different countries and experiencing different cultures so please don't hesitate to get in touch and we can customise a package for you.

Booking

Can you pencil hold my date?

We handle all bookings on a first come-first serve basis. We collect a 20% deposit to secure the booking, so we can't pencil a date.

When is the final balance due?

The final balance must be paid 2 weeks prior to the wedding day.

Can we meet you before booking?

Yes! We can organise a coffee catch up if you're in Auckland but are also more than happy to have a chat over the phone or organise a video call. Apart from the bridesmaids and groomsmen, we are the people you will spend most of your day with so finding out if we are the right fit is really important.

Wedding photography

How many wedding photos do we receive?

The amount of photos depends on the package you've chosen. Half day packages receive a minimum of 300 photos and full day packages a minimum of 500. This is a rough guideline based on the amount of time we shoot; there's no cap on the amount of photos you'll receive, we'll be sure to include all the good ones!

When do we receive our photos?

Good things take time. We put great care into how we edit our photos and during the busy summer months the photos may take up to 12 weeks. However, we try our best to deliver the photos within a shorter time frame. Within a couple of days after your big day, we'll give you a little sneak preview that includes around 20-30 web resolution images that you can share with family and friends or on social media.

How are the photos delivered?

Your photos will be hosted in an online gallery from where you can download them in high resolution for yourself. You are free to print these photos as many times as you like.

Do you watermark our photos?

No.

Do we need to provide a shot list?

We will take care of documenting all the important parts and details of your day. If you have any specific ideas, we're always happy to hear these and see how we can accommodate for them. The only actual shot list we may need is for the group photos. However, it'd be great if you can organise a family member to gather people together for each shot, so that we can get these done efficiently. We recommend allocating 3-5 minutes for each group photo as this will allow us enough time to gather the people and pose them for the photos.

Wedding videography

What is your style?

Our wedding highlights films are meant to be engaging, powerful, fun and emotional. On top of this, we emphasise heavily on the cinematic element. On the day, our filming style is very discreet, we don't pose or have a script for the day. We have a very minimalistic approach and don't bring masses of equipment. We don't like to draw attention to ourselves and our minimalistic approach means that guests almost never realise that there is a wedding videographer present. This helps us capture the natural moments. Our cinematography is heavily influenced by filmmakers such as Yasujiro Ozu (Floating Weeds) , Alfonso Cuaron (Roma) , Pawel Pawlikowski (Ida) to name a few and our edits always include narrative audio from the day, which helps us craft personalised and unique wedding films.

How many videographers do i get on the day?

To make our minimalistic approach work, I (Rohan) will be your only videographer for the day. This helps me maintain a low profile during the day helping me document moments discreetly.

how do you work with other photographers?

Our minimalistic and discreet approach to filming means that we let the photographer take the lead for the entire day, something they love! We don't bring masses of equipment, lights etc that might get their their way and as it's just me (Rohan) filming, they don't have to worry about having to manoeuvre around multiple videographers.

We do offer photo & cinema packages if you'd like Valo to also cover your wedding photography.

How is the video delivered?

We will provide you with a link to an online showcase page with your wedding video on it. This will make it very easy to share your film with friends and family. You will also receive full HD digital files to download.

Miscellaneous

What if it rains?

No problem! We always have a backup plan or two if it does rain. However, we recommend you have a nice-looking umbrella or two handy and embrace the open skies – rain makes for beautiful shots!

Do we need to organise a hot meal for you?

After a long day shooting, we get pretty hungry so this would be very much appreciated! We don't need anything fancy though and are happy to find a quiet corner to have a quick bite before jumping back into it.

Did we miss something?

Just get in touch and we will be more than happy to answer your question!